Terms and Conditions

Last Updated: April 16, 2026

Welcome to crm.tanelly.com. These Terms of Service (“Terms”) govern your access to and use of the CRM services provided by Tanelly (“we,” “us,” or “our”). By creating an account or using our platform, you agree to be bound by these Terms.

1. Scope of Service

crm.tanelly.com provides a cloud-based Customer Relationship Management (CRM) platform, including but not limited to contact management, sales automation, data analytics, and marketing tools. We reserve the right to modify, update, or discontinue certain features of the service at any time.

2. Account Registration and Security

  • Responsibility: You are responsible for maintaining the confidentiality of your login credentials. Any activity occurring under your account is your sole responsibility.

  • Accuracy: You agree to provide accurate, current, and complete information during the registration process.

  • Eligibility: By using this service, you represent that you are at least 18 years of age and have the legal capacity to enter into a binding contract.

3. Subscriptions and Billing

  • Subscription Models: Services are billed on a subscription basis (monthly or annually).

  • Automatic Renewal: Your subscription will automatically renew at the end of each billing cycle unless canceled. By providing a payment method, you authorize Tanelly to charge the applicable recurring fees.

  • Cancellation: You may cancel your subscription at any time via your account settings. Cancellation will take effect at the end of the current billing period; no pro-rated refunds are provided for unused time.

  • Price Adjustments: Tanelly reserves the right to change subscription fees with at least 30 days’ notice.

4. Intellectual Property Rights

  • Tanelly Ownership: All software, design, text, logos, and trademarks associated with the service are the exclusive property of Tanelly and are protected by international copyright and intellectual property laws.

  • User Content: You retain ownership of all data, information, or material you upload to the CRM (“User Data”). You grant Tanelly a limited license to host, process, and display your data solely to provide the services to you.

5. Prohibited Conduct

You agree not to:

  1. Use the service for any illegal or unauthorized purpose.

  2. Upload or transmit viruses, malware, or any code of a destructive nature.

  3. Attempt to bypass, modify, or circumvent any security features of the platform.

  4. Engage in “spamming” or sending unsolicited bulk communications in violation of data privacy laws (e.g., GDPR or local regulations).

6. Privacy and Data Protection

Your use of the service is also governed by our [Privacy Policy]. We employ industry-standard security measures to protect your data. You are responsible for ensuring that your collection and use of personal data within the CRM comply with applicable data protection laws.

7. Limitation of Liability

Disclaimer: The service is provided on an “AS IS” and “AS AVAILABLE” basis. To the maximum extent permitted by law, Tanelly shall not be liable for any indirect, incidental, or consequential damages, including loss of profits or data. Our total liability for any claim shall not exceed the amount paid by you to Tanelly in the past 12 months.

8. Termination

We reserve the right to suspend or terminate your account if you violate these Terms, fail to pay subscription fees, or engage in activity that threatens the security or integrity of our infrastructure.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law provisions.

10. Changes to Terms

Tanelly may update these Terms from time to time. We will notify you of material changes via email or through a prominent notice on our platform. Your continued use of the service after such changes constitutes acceptance of the new Terms.

11. Contact Information

If you have any questions regarding these Terms, please contact us at:

  • Email: support@tanelly.com

  • Address: [Insert Physical Company Address]

By clicking “Accept” or by using crm.tanelly.com, you acknowledge that you have read and agreed to these Terms and Conditions.

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